{"id":360,"date":"2016-09-16T09:50:42","date_gmt":"2016-09-16T16:50:42","guid":{"rendered":"https:\/\/roguebroadband.com\/?page_id=360"},"modified":"2017-08-24T09:50:11","modified_gmt":"2017-08-24T16:50:11","slug":"umpqua-broadband","status":"publish","type":"page","link":"https:\/\/roguebroadband.com\/umpqua-broadband\/","title":{"rendered":"Welcome DC Wireless Customers"},"content":{"rendered":"<p><a name=\"anchor\"><\/a><a href=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-16-at-9.39.26-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-361 aligncenter\" src=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-16-at-9.39.26-AM-300x151.png\" alt=\"screen-shot-2016-09-16-at-9-39-26-am\" width=\"300\" height=\"151\" srcset=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-16-at-9.39.26-AM-300x151.png 300w, https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-16-at-9.39.26-AM.png 416w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Effective September 15, 2016<\/p>\n<p>DC Wireless ISP, Inc. is now under new ownership and will be known as <strong>Umpqua Broadband\u2122<\/strong> in Douglas County and as <strong>Rogue Broadband\u2122<\/strong> in Jackson County.<\/p>\n<p>Thank you for your patience as we transition to new systems and processes over the next couple of months in order to better serve you.<\/p>\n<p>Please fill out this customer information form.<\/p>\n<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-5-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-5\" aria-describedby=\"nf-form-errors-5\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround 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left\",\"label_pos\":\"above\",\"default_value\":\"\",\"textarea_rte\":0,\"textarea_media\":0,\"disable_rte_mobile\":0,\"input_limit\":\"\",\"input_limit_type\":\"char\",\"calc_auto_include\":0,\"num_sort\":0,\"admin_label\":\"\",\"show_help\":0,\"help_text\":\"\",\"show_desc\":0,\"desc_pos\":\"none\",\"desc_text\":\"\",\"element_class\":\"\",\"required\":0,\"default\":\"\",\"key\":\"textarea_27\",\"placeholder\":\"\",\"container_class\":\"\",\"manual_key\":false,\"value\":\"\",\"id\":27,\"beforeField\":\"\",\"afterField\":\"\",\"parentType\":\"textarea\",\"element_templates\":[\"textarea\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":13,\"idAttribute\":\"id\",\"type\":\"submit\",\"label\":\"Submit\",\"input_limit_msg\":\"character(s) left\",\"show_help\":0,\"help_text\":\"\",\"show_desc\":0,\"desc_pos\":\"none\",\"desc_text\":\"\",\"processing_label\":\"Processing\",\"element_class\":\"\",\"key\":\"submit_25\",\"container_class\":\"\",\"id\":25,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"\",\"label_pos\":\"above\",\"parentType\":\"textbox\",\"element_templates\":[\"submit\",\"button\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap-no-label\"}];nfForms.push(form);<\/script>\n        \n<p>If you are a Douglas County customer feel free to come by the office or call for any support you need.<\/p>\n<table class=\"w3-padding\">\n<tbody>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td><a title=\"Google Maps Street Address\" href=\"https:\/\/goo.gl\/maps\/1h3wuUTBWTs\" target=\"_blank\" rel=\"noopener\">1604 NE Vine St. #2\u00a0<span class=\"w3-hide-small w3-hide-medium\">Roseburg, OR 97470<\/span><\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td><a href=\"tel:+15416723793\">+1 (541) 672-3793<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td><a href=\"mailto:customer.support@dcwisp.net\">customer.support@dcwisp.net<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you are a Jackson County customer feel free to come by our Billing and Support office.<\/p>\n<table class=\"w3-padding\">\n<tbody>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td>RogueBroadband \/ Ashland Home Net<\/td>\n<\/tr>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td>485 E Main St, Ashland, OR 97520<\/td>\n<\/tr>\n<tr>\n<td class=\"w3-center table-padding\"><\/td>\n<td>541-488-9207<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">September 15, 2016<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Greetings,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Welcome to your new Wireless Service Company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are excited serve you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over the next couple of weeks we will be hard at work to deliver amazing service to you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Who are we?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We own a small set of companies based out of Southern Oregon that provide a number of Internet Services for thousands of customers in Jackson County. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are a husband and wife team with 2 companies and over 15 full time employees between the two and have been in business for over 25 years and we service thousands of happy customers every month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rogue Broadband\u2122 is our Wireless Internet Service for Rural Customers that covers Jackson County and is supported by Ashland Home Net\u2122, our Cable TV, High Speed Internet and Phone Service company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have many exciting changes planned over the next 6 months.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We will invest, immediately, in the system to make it more stable, resilient and reliable. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We will upgrade Customer Service by providing 24 x 7 phone support and online bill pay.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We will enhance the system to make it faster. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We will grow to provide service to areas in Douglas County that are underserved.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We will also change the name of the service to <\/span><b>Umpqua Broadband\u2122 <\/b>in Douglas County and<b> Rogue Broadband\u2122 <\/b>in Jackson County<span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to better serve you, we will also ask you for your email address and if you want, your cell phone number, so that we can send you alerts about service updates as they happen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have a lot of work to do and we know we won\u2019t be successful without your patience, commitment to doing business with a local business and patronage. <\/span><\/p>\n<p>We look forward to getting to know you and taking care of you.<\/p>\n<p>Sincerely,<\/p>\n<p>Jim Teece and Dena Matthews<\/p>\n<p><span style=\"font-weight: 400;\">UmpquaBroadband.com<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-23-at-2.27.30-PM.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-414 aligncenter\" src=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-23-at-2.27.30-PM-291x300.png\" alt=\"screen-shot-2016-09-23-at-2-27-30-pm\" width=\"493\" height=\"508\" srcset=\"https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-23-at-2.27.30-PM-291x300.png 291w, https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-23-at-2.27.30-PM-436x450.png 436w, https:\/\/roguebroadband.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-23-at-2.27.30-PM.png 483w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective September 15, 2016 DC Wireless ISP, Inc. is now under new ownership and will be known as Umpqua Broadband\u2122 in Douglas County and as Rogue Broadband\u2122 in Jackson County. Thank you for your patience as we transition to new systems and processes over the next couple of months in order to better serve you.&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/pages\/360"}],"collection":[{"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":5,"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/pages\/360\/revisions"}],"predecessor-version":[{"id":1025,"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/pages\/360\/revisions\/1025"}],"wp:attachment":[{"href":"https:\/\/roguebroadband.com\/wp-json\/wp\/v2\/media?parent=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}